Our story begins in the heart of the Lake District with the discovery of graphite in the Borrowdale Valley and the birth of pencil making in Keswick. By the 1800s pencil making in Keswick was a thriving cottage industry. The Cumberland Pencil Company was created in 1916 and the first Derwent colour pencil was introduced in 1938. Our Pencil Museum still stands on the site of our original factory in Keswick. Derwent has continued to be proud of its Cumbrian roots and in 2008 a purpose-built factory was opened in Lillyhall.
At Derwent, we continue to evolve and improve not only our traditional pencils but also to introduce new innovative products serving generations of artists and hobbyists.
You can order online 24/7 for delivery or pick up, or visit our store in Downtown Guelph to make your selections in person. Monday-Saturday 10-5. Have a special request or a big project? Contact us ahead of time to help us serve you better.
We do not offer refunds, but you have 30 days to return unused items in original packaging with receipt for store credit or exchange. Some exceptions apply. No returns on: aerosols, pigments, cut canvas, loose paper, pens + markers, custom orders, clearance items.
We pride ourselves on providing the best service possible. Our amazing staff of artists will do everything they can to help you get what you need. Don't see what you're after? Ask us!
We take your privacy seriously. Our online payment processing is encrypted 3rd-party, so your personal information is protected.