For almost a centenary, Pilot has been synonymous with innovative writing solutions.
By listening to our customers, our research has enabled us to create new standards in terms of comfort, through the launch of liquid ink rollerballs, gel ink and more recently FriXion, the thermosensitive ink rollerball, celebrated by pen lovers all over the world.
Your custom has allowed us to achieve the title of “world’s number 2 brand in writing instruments” and we thank you sincerely for this. Today, we are committed to meeting the major challenges of this new millennium such as protecting the environment and we continue to innovate to improve the quality and comfort of our products even further.
You can order online 24/7 for delivery or pick up, or visit our store in Downtown Guelph to make your selections in person. Monday-Saturday 10-5. Have a special request or a big project? Contact us ahead of time to help us serve you better.
We do not offer refunds, but you have 30 days to return unused items in original packaging with receipt for store credit or exchange. Some exceptions apply. No returns on: aerosols, pigments, cut canvas, loose paper, pens + markers, custom orders, clearance items.
We pride ourselves on providing the best service possible. Our amazing staff of artists will do everything they can to help you get what you need. Don't see what you're after? Ask us!
We take your privacy seriously. Our online payment processing is encrypted 3rd-party, so your personal information is protected.